The Public Complaints Fee (PCC) in Kano State mentioned on Thursday that it resolved 767 of the 4,652 complaints it acquired between June and October as a part of efforts to strengthen administrative justice and accountability within the state.
Kano State Commissioner of the PCC, Ibrahim Zakari-Sarina, disclosed this whereas briefing journalists in Kano throughout actions marking the fiftieth anniversary of the fee, established in 1975 as Nigeria’s foremost ombudsman.
Zakari-Sarina mentioned the resolved instances have been settled by way of investigation, mediation, and administrative intervention. The complaints ranged from denial of entitlements, wrongful termination, and abuse of energy to non-payment of salaries, land disputes, unfair utility billing, and administrative negligence.
“For 5 a long time, the PCC has remained a trusted platform for Nigerians to hunt redress towards injustice, maladministration, and abuse of energy by each private and non-private establishments,” he mentioned.
The commissioner famous that the Kano workplace had dealt with 1000’s of instances involving people, communities, and organisations, with many resolved amicably by way of honest suggestions and administrative justice.
He mentioned the fee had expanded its outreach to rural communities, civil society teams, and the casual sector to make sure entry to justice no matter social or geographic standing.
Zakari-Sarina added that the PCC was adopting digital criticism administration techniques and pursuing collaborations with different businesses to reinforce transparency and effectivity.
“At this time’s celebration just isn’t solely about reflecting on the previous 50 years but in addition about renewing our dedication for the subsequent 50. The world is altering, and so should we,” he mentioned.
He urged residents to benefit from the PCC’s free providers by reporting instances of injustice and abuse of authority. The fee operates 5 zonal workplaces throughout Kano — in Gezawa, Bichi, Tudun Wada, Gaya, and Gwarzo — to make its providers extra accessible.
“As we commemorate this milestone, allow us to do not forget that the pursuit of justice is a shared duty,” Zakari-Sarina mentioned. “Collectively, we will construct a Nigeria the place each citizen lives with dignity, justice, and peace.”
NAN
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